Shipping & Payment Policy

Shipping & Payment Policy

Updated at 2022-09-01

We endeavour to dispatch all products ordered within 48 hours after the order has been placed and accepted by us. You will be given an indication of the expected delivery time when you place your order online. VIANA JEWELS insures each order through transit up until it is delivered to you or is collected. You need to sign a confirmation of receipt of the products when the products are collected and by doing so, you accept the responsibility for the products ordered from that moment on. If the recipient or collector is not the original purchaser, or in case of delivery of a gift, then you accept this signature as evidence of delivery and fulfillment of your order.

DELIVERY CHARGES(based on selection) All domestic orders are delivered for free of charge

ADDITIONAL CHARGES There are no additional charges. The total payable amount is indicated on the individual items.

DELIVERY TIME This may vary depending on the delivery location and services of our logistics partner. However, we endeavour to deliver orders within 4 to 7 Business days (excludes public holidays)

DELIVERY AREAS We deliver PAN India, For further information please call us on 8527957918 10 AM to 5 PM, Monday to Saturday on business days (excludes public holidays) or write to us at vishapundir@vianajewels.com

PAYMENT MODE You can pay by Cash on Delivery (COD), Online through Internet banking, Visa, MasterCard, American Express, Maestro, Debit cards, IMPS